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oiAt this year’s Healthcare Information and Management Systems Society (HIMSS) conference in Orlando, Florida, a groundbreaking technology called ambient clinical documentation took center stage. It promises to transform the way doctors interact with patients and alleviate the burden of administrative tasks (via CNBC).
(Photo : Photo MARK FELIX/AFP /AFP via Getty Images)
AI Integration: Ambient Clinical Documentation
Ambient clinical documentation utilizes the power of artificial intelligence (AI) to record conversations between doctors and patients in real-time.
This technology, developed companies like Microsoft’s Nuance Communications, Abridge, and Suki, automatically transcribes these conversations into clinical notes and summaries, freeing up valuable time for doctors to focus on what matters most – their patients.
Dr. Shiv Rao, founder and CEO of Abridge, tells CNBC that ambient clinical documentation allows doctors to shift their attention back to the person in front of them-the patient.
“When I hit start, have a conversation, then hit stop, I can swivel my chair and within seconds, the note’s there,” Dr. Rao explained. This seamless integration of AI into the doctor-patient interaction could significantly shift healthcare delivery.
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Physician Burnout Concerns
The need for such technology stems from the growing problem of physician burnout. A survey published Athenahealth found that over 90% of physicians report feeling burned out regularly, largely due to the administrative workload they face.
Many doctors spend an average of 15 hours per week outside their normal hours on paperwork, often called “pajama time.”
Enter generative AI. By automating administrative tasks such as documentation, AI-powered solutions like Microsoft’s Nuance’s Dragon Ambient eXperience (DAX) Copilot aim to give doctors back precious time that can be better spent on patient care.
Kenneth Harper, general manager of DAX Copilot at Microsoft, revealed that the technology saves doctors several minutes per encounter. Some physicians report that it has even improved their well-being and saved their marriages.
Positive Effect of Ambient Clinical Documentation
The impact of ambient clinical documentation is already felt in healthcare institutions nationwide. After receiving overwhelmingly positive physician feedback, Stanford Health Care recently announced the deployment of DAX Copilot across its entire enterprise.
Gary Fritz, chief of applications at Stanford Health Care, highlighted the technology’s ease of use, with 96% of physicians finding it easy to incorporate into their workflow.
However, it is not just anecdotal evidence that supports the effectiveness of generative AI in healthcare. A recent study conducted on ambient AI scribes further validates its potential to alleviate documentation burden and enhance physician-patient interactions.
The Permanente Medical Group (TPMG) implemented ambient AI technology for 10,000 physicians and staff, recording over 303,000 patient encounters within 10 weeks. Physicians reported improved patient interactions and reduced after-hours clerical work, signaling a promising future for AI in healthcare.
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